Transforming services and systems to help Veterans live their healthiest lives
Veterans deserve the best health care available. For more than a decade, Aptive has been helping the Department of Veterans Affairs (VA) transform the way Veterans receive their care.
At the center of all health systems are people, and we keep people top of mind as we redesign and transform health services and systems to improve access, quality, efficiency and overall wellness. Our practical hands-on approach, technological know-how, VA program evaluation experience, and expertise in public health care operations and performance improvement ensure Veterans receive better care and better outcomes for their individual health and well-being.
Providing equitable health care access to all Veteran populations.
READ ARTICLEResolving data differences between VA and DoD.
READ ARTICLEDetermining program efficacy and Veteran satisfaction for Congressional reports.
READ ARTICLEAptive gathers insight from Veterans who benefit from supportive services.
READ ARTICLEAptive provides staffing, data analysis and administrative support for research studies.
READ ARTICLEProviding integrated program management support to achieve organizational change.
READ ARTICLEPivoting quickly and adapting to change leads to rapid legislation implementation.
READ ARTICLEAssessing the feasibility and advisability of reorganizing and realigning VA mental health offices.
READ ARTICLEStandardizing governance processes for greater accountability and efficiency to benefit Veterans.
READ ARTICLEConnecting newly eligible populations of Veterans and their caregivers with support services.
READ ARTICLEAiding the Veterans Health Administration in advancing its suicide prevention efforts
READ ARTICLEIncreasing operational efficiency with improved policy development processes.
READ ARTICLEA top-down and bottom-up approach for VHA's Journey to High Reliability.
READ ARTICLESarah drives the full lifecycle of business development activities for Aptive’s Department of Veterans Affairs account, leading growth activities while cultivating new client and partner relationships. With over 20 years of experience in health care consulting, performance optimization and portfolio management, her expertise in agency acquisition practices and the competitive landscape are instrumental in driving business across the federal health domain. Sarah is passionate about supporting her client’s missions and works collaboratively across the organization, empowering her team to reach their full potential.
Sarah joins Aptive from the global market research company, Ipsos, where she served as the Federal Services Practice Lead for the last seven years. In this role, she revitalized a public sector portfolio, boosting profitability and leading double-digit growth year over year. Sarah has also held past positions with Atlas Research and Booz Allen, supporting the Veterans Health Administration and Defense Health Agency as well as private sector health care systems using her expertise in operations, change management, strategic communications, business intelligence and program evaluation.
Kay Bagchi provides leadership in client service delivery across Aptive’s Veteran health account for capabilities and solutions in strategic planning, program and project controls, enterprise-wide program integration, program evaluation, Congressionally mandated reporting, governance, data analysis and organizational change management support. Kay has more than 20 years of consulting experience spanning federal government clients such as the Veterans Health Administration, the Food and Drug Administration, National Institutes of Health, Department of Treasury, Internal Revenue Service, General Services Administration and commercial clients in the finance and health sectors. She leads Aptive’s Mental and Special Population Health Capability Group.
Brian LoVecchio is a business strategist and operations leader with over 20 years of experience leading large-scale transformation programs with federal government clients and global Fortune 500 companies. At Aptive, he oversees a portfolio of projects related to health technology, particularly electronic health record modernization. Brian’s focus is on ensuring successful project delivery, maintaining contractual compliance and promoting growth within his team. Drawing on his extensive consulting background, Brian leads business development activities that expand Aptive’s portfolio with new clients.
Brian’s experience spans a range of areas, including digital product development and management, merger integration, strategy development and implementation and business process redesign. His expertise in management, business strategy, financial advisory and data governance models has contributed to national digital product launches for large commercial companies, provided operations and restructuring guidance for multiple large federal agencies and program offices, and managed the implementation of large-scale technology platforms for both large federal agencies and financial services companies.
Emily is an experienced leader in contingent workforce solutions with robust skills in management, operations and leadership. She leads a nationwide staffing initiative for the Veterans Health Administration (VHA) where she oversees a program management office and is responsible for organizing, directing and managing all aspects of contract operations. She also designs and implements innovative approaches to manage the 40+ partners, staffing agencies, clinical associations, credential verification organizations and universities that support the VHA initiative.
With a wealth of expertise spanning more than a decade, she has honed her abilities across several sectors. She has overseen portfolios of strategic workforce solutions clients for national hospitals and health systems made up of 150 hospital facilities. She leads cross-functional teams of client-facing individuals to provide exceptional service delivery to clients and collaborates across service lines to provide optimized workforce solutions.
In prior roles, Emily led Managed Service Programs for major health systems with close to 75 facilities across several states. She has secured hundreds of millions of dollars in contract renewals and grown revenue portfolios by 40% and business portfolios by over 350%. Emily specializes in building strong relationships and fostering long-term partnerships, actively participating in fundamental people and process strategy improvement initiatives.
Meredith Singh is a change management consultant with over 16 years of experience providing program oversight, educational product development and health care quality data reporting and analysis to federal and non-profit clients. She leads a team of high-performing professionals to support the Department of Veterans Affairs (VA) Veterans Health Administration (VHA) Office of Healthcare Transformation to develop and sustain VHA’s High Reliability Organization enterprise-wide implementation plan. Meredith also leads Aptive’s efforts to support the VA Caregiver Support Program, which offers clinical services to caregivers of eligible and covered Veterans enrolled in the VA health care system.
Meredith has served several federal and non-profit clients, including the Substance Abuse and Mental Health Services Administration and Centers for Medicare & Medicaid Services. Her knowledge of VHA culture and organizational structures enables her to accelerate cultural adoption across targeted stakeholder groups.
She delivers high-quality, timely work products and services within budgets ranging from $25K to $75M and is proficient in managing resources and staff. Meredith has led large numbers of staff across four different modernization efforts, including four partner companies to manage VHA’s Journey to High Reliability, VA Survey of Healthcare Experiences of Patients and Office of Public and Intergovernmental Affairs.
Jon Brooks is a federal leader and U.S. Army Veteran with more than 20 years of experience supporting multiple agencies. At Aptive, Jon oversees a portfolio of health care-related projects and is responsible for the overall management of service delivery, quality, risk and cost control. He monitors and reports on the team’s financial performance, manages resources, builds key stakeholder relationships, leads project teams and mentors a learning culture across the enterprise.
Jon’s work in the industry includes project and program management experience leading large-scale, enterprise-level, transformative initiatives, including health care transformation, supply chain improvement/optimization and IT transformation. He has led teams of 50+ subcontractors and managed a $1.4B prime contract award, including a portfolio of 14 contract/task orders with over $30M in total contract value. Jon also led activities within the full business development lifecycle and designed go-to-market strategies.
In past roles, Jon has supported the Department of Veterans Affairs, the Department of Defense and the Intelligence Community. He has built multi-year pipelines while leading pricing activities and coordinating strategic capture initiatives. Jon’s efforts led to exceeding profitability goals by over 75%, doubling service line headcount and revenue. He is a proven leader who has worked for top firms such as Rios Partners, IronArch Technology and Deloitte and is highly skilled in developing meaningful relationships and strategic partnerships.
James Tessier is responsible for leading Aptive’s growing health informatics practice, working with government and commercial entities to apply data science, augmented intelligence and analytics to transform health care operations and improve patient outcomes. James is a trusted advisor who seamlessly uses health informatics principles to support the research and development of innovative customer solutions.
James is an informatics leader with broad health care experience. As a 25-year Veteran of the U.S. Navy, James has provided surgical nursing, informatics and leadership expertise in a variety of settings both inside and outside of the United States and at sea, providing combat medical support and surgical capability to combatant commanders. His last role in the Navy was as the Chief Health Informatics Officer for Navy Medicine. In his post Navy career, he held a variety of roles in support of informatics initiatives within the U.S. State Department, Department of Veterans Affairs and Department of Defense. Most recently, James was the Chief Digital Officer for XVIVO Services, a surgical practice focused on organ recovery for heart and lung transplantation.
Brett Sheats is a tactical leader with over 10 years of experience leading and supporting Veteran and disability initiatives in the consulting, government and non-profit sectors. At Aptive, Brett utilizes his strategic planning and project management skills to create course curricula and weekly materials and conduct classes for health employees.
Since starting with Aptive, Brett has used his expertise to support efforts with the Department of Defense, Department of Veterans Affairs, Department of Labor and FBI. He strives to incorporate leadership and management lessons learned from the military, NGO, consulting, government and private sectors into crafting innovative solutions for his federal government clients.
Brett, a certified professional coach, deeply believes in the power of diverse teams and enjoys the challenge of cultivating and implementing effective workforce development initiatives. Prior to Aptive, he was a finance attorney for the law firm of Schulte Roth & Zabel in New York City and a commercial fisherman in Alaska (ask him about salmon recommendations).
Outside of Aptive, Brett serves on the board of directors for an outdoor recreational therapy non-profit focused on kayak fishing for Veterans, first responders and their families. He is a Veteran of the United States Army, serving as an airborne Field Artillery Officer from 2001 to 2005.
Aptive health leaders discuss the changes taking place in the federal health landscape and what Aptive is doing to support the government as it modernizes health care services and benefits.
